Tuesday, November 17, 2009

My experience with the Virgin Blunder

I saw the offer of the Gold membership and it was immediately obvious that it was an error. I was happy about the error and it didn't occur to me to contact them to let them know about it. When the reversal came through, I certainly wasn't surprised, but was a little disappointed. I am amazed at the indignation of some commenters. It is not as if they suffered a loss as a result of the error.

in reference to: Virgin Blue's Velocity Gold Status email mistake (view on Google Sidewiki)

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